Delete your Pay Up account

In the app

Open Profile → Settings → Delete account and confirm. It takes effect straight away.

Without the app

Email privacy@payupapp.app from the address you signed up with, with the subject “Delete my Pay Up account”. We'll delete it within 30 days and reply to confirm.

What is deleted

• Your login: email address, password and username
• Your name on your profile, and your notifications
• Your membership of every group where you're settled up

What is kept

Expenses and payments you shared with other people stay in their groups, shown as “Deleted User”, so everyone else's balances stay correct. In a group where you still owe or are owed money, your name in that group stays with “(deleted)” added, so the others know who the balance was with.

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